Batteries FAQ

There are some simple battery usage best practices that you should follow. For one, never use a damaged battery, even if there is a slight tampering with the surface of the battery. When you are attaching it to the atomizer of your mod, do not overtighten it. Batteries are designed to work at ambient temperatures. Do not expose them to heat, cold, or sunlight. Also, batteries are chemical devices and should not be exposed to water. Finally, do not leave a battery to overcharge, which is among the primary causes of battery explosions.

How can I tell my batteries need replacing?

Battery safety is essential, Don't use batteries if they show any of the following signs

Showing rust or corrosion
If the wrap has been damaged
Bulging or swelling
Giving off a strange odour
Abnormally hot to the touch

Where's the best place to store my batteries?

Batteries should be stored In a protective battery case in a cool, dry area away from children. Never store your batteries in a car or direct sunlight. 70F degrees can quickly reach temperatures over 100F degrees in a car. Even if it's "just for a moment" don't do it.

Should I charge new batteries before using them?

Yes always charge new batteries before using them, If you're using a mod that uses more than one cell, those batteries should be the same age. You should "marry" the batteries to each other: buy them together, use them together, charge them together.

My batteries hot, what should I do?

If the battery becomes hot inside your mod, remove it from the mod and discontinue use.

How should I carry my batteries?

When carrying spare batteries with you, make sure you're carrying them in such a way that nothing metal (keys, pens, etc.) can connect to both ends of the battery or damage the wrap around the cell. Accidentally closing the circuit like this can cause the battery to discharge and short out rapidly.

What's the safest way to charge my battery?

The best way to charge batteries is with an external battery charger. We do not recommend charging your cells through your mods USB port unless the manufacturer has supported it. External battery chargers have safety features built into them and are designed to ramp up the power to the battery slowly, this makes recharging them easier on the battery. Avoid cheap Chinese products, buy reliable brands like Efest, Nitecore and always get advice from your local vape store before purchasing one.

I have a faulty EasyPuff Battery, what can be done about this?

That's no good, Easypuff has a lifetime warranty on all their e-cigarette batteries. We have developed a fast-tracking system without needing our customers to return them. All you have to do is make a little note when you're next making an order for cartridges or Anything related to the EasyPuff branded products and one of the team will pop one in there for you.

If Anything doesn't look, smell, or seem right when in doubt, contact us. More information on battery safety here.
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